- Make sure the Hub is connected to the “POE” port of the Power Supply
- Make sure the Power Supply is plugged into the wall and the light on the power supply is on – if not, plug the electrical cord into the power supply with a bit more force. If that doesn’t work, contact Ayrstone support for a new power supply
- Check the Ethernet cable between the Power Supply and the Hub – it may have been damaged during installation. Try connecting the Hub to the Power Supply with a different Ethernet cable, or get an Ethernet cable tester.
- On a Gateway Hub (connected to your router), only the bottom two lights (power and Ethernet) should be on.
- On a Remote Hub, the bottom light (power) and at least three of the top four (signal) lights should be on (these lights refresh every 5 minutes). The Ethernet lights will be on if the Remote Hub’s LAN port is connected to a “wired” device.
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