If the Receiver is not finishing initialization (the "chase" lights keep going and the right-hand light never comes on solid), then make sure:
- You have the Receiver connected to the same router that your Gateway Hub is connected to, that the lights on the power supply, receiver , and the router are all on, and
- That your Gateway Hub is checking in to AyrMesh.com
If you are still having trouble, please send an email to firstname.lastname@example.org or open a case here with the following information:
- Your ayrmesh.com username (not password)
- Explain exactly what happened when you followed these directions.
- The MAC address of the Receiver (from the label on the front)