Probably nothing is wrong if the Hub is mounted outside, up high and in the clear, with the antenna pointing straight up. There are several factors to consider:
- Many WiFi drivers are “calibrated” to a 100 mW (normal-power) WiFi Access Point, so they’ll display 5 bars when they “see” that signal. When they are confronted by the nearly 4000 mW effective signal from the Hub, they become confused and, essentially, put up a fairly “random” number of bars. Not all WiFi devices do this, but we have seen quite a few.
- The signal is radiated from the Hub VERY differently from the way it is radiated from a normal home router. Normal home routers radiate the signal in a ball shape around the router in every direction. The AyrMesh Hub radiates the signal in a disc shape around the antenna to push the signal out toward the horizon. The disc shape maximizes outdoor performance, while the home router ball shape maximizes indoor performance. However, the Hub’s antenna must be pointed straight up for maximum range and must not “lean over” at all.
- Because of the way the Hub's high-gain antenna(s) directs the signal out toward the horizon, there is relatively little signal directly under (and over) the Hub. You may find that the signal is quite weak right under the Hub, but much stronger 200 yards away, but the signal should be usable when you're close unless there are severe obstructions (heavy trees or a building).
- To see accurate signal strength, we use a free tool called WiFi Analyzer on Android devices:https://play.google.com/store/apps/details?id=com.farproc.wifi.anal...- it will also show you if there are other WiFi Access Points interfering with your Hubs. Alas, there is no similar app for iOS devices due to Apple's limitations in the SDK (unless your device is "jailbroken").
Please view the PDF below for more detailed technical information